ForceVue

Privacy Policy

Effective Date: March 17, 2026

This Privacy Policy explains how ForceVue ("ForceVue," "we," "our," or "us") collects, uses, discloses, and protects information about you when you use our platform at forcevue.com and related services (collectively, the "Service"). By using the Service, you agree to the practices described in this policy.

1. Who We Are

ForceVue is an AI-powered product management platform designed for fractional CPOs and consulting product managers. Our registered business address and data controller contact is available at: privacy@forcevue.com.

2. Information We Collect

2.1 Information You Provide

  • Account registration details: name, email address, and password
  • Profile and workspace information you enter into the platform
  • Content you create, upload, or submit (e.g., product briefs, roadmaps, notes)
  • Payment information (processed by third-party payment processors; we do not store full card numbers)
  • Communications you send to us, including support requests

2.2 Information Collected Automatically

  • IP address and approximate geographic location
  • Browser type, operating system, and device identifiers
  • Pages visited, features used, and time spent on the Service
  • Referring URLs and exit pages
  • Cookies and similar tracking technologies (see Section 7)

2.3 Information from Third Parties

  • If you connect third-party integrations (e.g., project management tools), we may receive data from those services as authorized by you
  • Authentication data if you use single sign-on (SSO) providers

3. How We Use Your Information

We use your information to:

  • Create and maintain your account and provide the Service
  • Process transactions and send related communications
  • Personalize your experience and improve platform features
  • Send transactional emails, product updates, and (with your consent) marketing communications
  • Analyze usage patterns to improve the Service
  • Detect, prevent, and address fraud, abuse, and security incidents
  • Comply with applicable laws and regulations
  • Enforce our Terms of Service

4. Legal Bases for Processing (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we process your personal data under the following legal bases:

  • Performance of a contract: to provide the Service you have requested
  • Legitimate interests: to improve our Service, ensure security, and conduct analytics — balanced against your rights
  • Consent: for marketing communications and non-essential cookies (you may withdraw consent at any time)
  • Legal obligation: where processing is required by applicable law

5. How We Share Your Information

We do not sell your personal data. We may share information with:

Service Providers: Third-party vendors who assist us in operating the platform (e.g., cloud hosting, payment processing, email delivery, analytics). These providers are contractually bound to protect your data and may not use it for their own purposes.

Business Transfers: If ForceVue is acquired, merges, or sells assets, your information may be transferred as part of that transaction. We will notify you before your data becomes subject to a materially different privacy policy.

Legal Requirements: We may disclose information if required by law, subpoena, or to protect the rights, property, or safety of ForceVue, our users, or others.

With Your Consent: For any other sharing, we will ask for your explicit consent first.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. If you cancel your account, we retain your data for up to 2 years to allow account reestablishment, after which it is permanently deleted unless you request earlier removal (see Section 9). We may retain certain information beyond this period as required by law or for legitimate business purposes such as fraud prevention, dispute resolution, or enforcement of our agreements. We maintain append-only audit logs for critical system actions; these logs are retained for 12 months and cannot be modified by any user or administrator.

7. Cookies and Tracking Technologies

We use the following types of cookies and similar technologies:

  • Essential cookies: required for the Service to function (e.g., session management, authentication)
  • Analytics cookies: help us understand how users interact with the Service (e.g., Google Analytics or similar tools)
  • Preference cookies: remember your settings and personalization choices
  • Marketing cookies: used only with your consent to deliver relevant content or measure campaign effectiveness

You can control cookie preferences through your browser settings or our cookie consent tool. Disabling essential cookies may affect Service functionality. For more information about our use of Google Analytics, visit: https://policies.google.com/privacy.

8. Data Transfers

ForceVue operates from the United States. If you are accessing the Service from outside the US, your information may be transferred to and processed in the US or other countries. Where required, we use appropriate safeguards such as Standard Contractual Clauses (SCCs) approved by the European Commission to ensure adequate protection of your personal data.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: request a copy of the personal data we hold about you
  • Correction: request that we correct inaccurate or incomplete data
  • Deletion: request erasure of your personal data ("right to be forgotten")
  • Restriction: request that we limit how we process your data
  • Portability: receive your data in a structured, machine-readable format
  • Objection: object to processing based on legitimate interests or direct marketing
  • Withdraw consent: where processing is based on consent, you may withdraw it at any time without affecting prior processing
  • Lodge a complaint: with your local data protection authority (EU/UK users)

To exercise any of these rights, contact us at privacy@forcevue.com. We will respond within 30 days (or the timeframe required by applicable law).

10. Children's Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us immediately at privacy@forcevue.com.

11. Security

We implement industry-standard technical and organizational measures to protect your data, including TLS 1.3 encryption in transit and AES-256 encryption at rest, access controls, and regular security reviews. ForceVue runs on SOC 2 Type II certified infrastructure (Vercel and Supabase). No system is completely secure, and we cannot guarantee absolute security. In the event of a suspected data breach affecting your rights and freedoms, we will notify affected users and applicable authorities within 72 hours of discovery.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or prominent notice on the Service at least 30 days before taking effect. Your continued use of the Service after the effective date constitutes acceptance of the updated policy.

13. Contact Us

For questions, requests, or concerns about this Privacy Policy, contact:

ForceVue Privacy Team
Email: privacy@forcevue.com
Website: https://forcevue.com